CONSULTANT ARTICLES
Three Coding & Compliance Tips for 2021
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • #1: New Exam & Re-Exam Documentation Guidelines Effective January 1, 2021, the CPT code guidelines for evaluation and management (E/M) services relating to new patients...
How to Use Video to Engage Patients & Build Your Brand
by Mark Sanna, DC, ACRB Level II, FICC • President & CEO Breakthrough Coaching • Communication is becoming more digital, and more visual, every day. Video is rapidly becoming the preferred way for practices to increase online...
How to Supercharge Your Care Plans
by Miles Bodzin, D.C. • CEO of Cash Practice Systems • If there was an adjustment that I could teach you that always led to your patients getting 10% better results, would you be interested in learning about it? I’m guessing that your...
Build a Winning Practice Culture with the Performance-Values Matrix
by Mark Sanna, DC, ACRB Level II, FICC • President & CEO Breakthrough Coaching • As a chiropractic practice owner or manager, you make dozens of decisions every day that affect your practice’s success. However, there are few...
3 Coding & Compliance Tips for the Health of Your Practice
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • #1 TeleHealth Telehealth is the use of an interactive audio and video telecommunications system that permits real-time communication between a provider and a patient....
Confessions of a Paper Lover: How Electronic Signatures Converted Me
by Holly Jensen • Chief Operations Officer for Cash Practice Systems • I love paper. I love making to-do lists and having that satisfaction of crossing it off the list. I love being able to have whatever I am working on physically in...
This is Not a Drill
by Mario Fucinari • DC, APMP, CPCO • Growing up as a child in Michigan, I remember fire drills, bomb threats, and tornado drills. In chiropractic college, I also remember learning CPR, what to do in case of a herniated disc, and even...
How to Maintain a Positive Mindset during Tough Times
by Mark Sanna, DC, ACRB Level II, FICC • President & CEO Breakthrough Coaching • Arnold Palmer, one of the greatest golfers of all time, is quoted as saying “golf is a game of inches. The most important are the six inches between...
What Affects Patient Loyalty the Most?
by Miles Bodzin, D.C. • CEO of Cash Practice Systems • The definition of ‘Loyal’: Giving or showing firm and constant support or allegiance to a person or institution. Characterized by or showing faithfulness to commitments, vows,...
Do Not Bill For ROFs (Reports of Findings)
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • Question: I have been billing code 99212 for my report of findings. I was told to bill this code by my consultant whenever I go over the examination results, x-ray...
Are Your Spinal Screening Tests Legal?
by Mario Fucinari • DC, DAPMP, CPCO • In my role as a compliance officer, practice owner, and consultant, I have seen many actions deemed as “marketing” that may be illegal. Several years ago, I received a telephone call from a lawyer...
5 Coding & Compliance Tips for the Health of Your Practice
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • #1 Fee Confusion: Keep fees simple. Fee confusion is one of the most common causes of patient complaints to state boards. All patients should be aware of your “normal” fees...