Attracting the Millennial Market

Attracting the Millennial Market

Share this page: Born between 1981 and 1996, the tech-savvy Millennial generation of 75 million is about to overtake baby boomers as America’s largest age demographic (Evans, 2018). As business owners, it is important to know what they think when it comes to making...
Numbers Don’t Lie…or Do They?

Numbers Don’t Lie…or Do They?

Share this page: Monitoring your cash flow in practice is a no-brainer. However, when it comes to reviewing your accounts receivable, many providers and staffs don’t know the relevant benchmarks to use for determining if those numbers are good, bad, or plain...
FREE is a Four-Letter Word

FREE is a Four-Letter Word

Share this page: No matter where my conversations start with most doctors, they eventually end up in discussions of declining reimbursements and diminishing revenue in their practices. It is easy for us to quickly put blame on third-party payers, but the reality is...
Do You Know What Your Patients Think About You?

Do You Know What Your Patients Think About You?

Share this page: Patient satisfaction in your practice is essential to improving the quality of care and success in your office. Modern-day patients have high expectations when it comes to getting the care they need. They expect their visits to be efficient,...