Your Staff Can Increase Your Practice Profitability

Your Staff Can Increase Your Practice Profitability

A primary reason for hiring staff is to increase the ability of the practice to deliver more services more efficiently. The staff’s role is to make the job of the doctor easier. The most successful practice teams are the most effective at delegating all services...
Four Reasons to Have a Billing & Coding Policy Manual

Four Reasons to Have a Billing & Coding Policy Manual

Share this page: Question: Dr. Kotlar, “I just had a patient ask for a refund because he was not getting the results he was expecting. Do I have to return the money and how can I prevent this issue in the future?” Answer: I’m assuming you did not guarantee the patient...
Employee Termination: Protecting Your Practice

Employee Termination: Protecting Your Practice

Share this page: Terminating an employee is never a comfortable or easy task. When done, it must be free and clear of legal complications. Even firing an incompetent employee can be a risky endeavor. Do it for the wrong reason or in the wrong way and you may have to...
CMS Announces New Identification Card

CMS Announces New Identification Card

Share this page: Identity theft among seniors has become a significant problem. Social security numbers, license numbers and bank account numbers should be guarded and not released unless you definitively know who is viewing this information. Then why do the Medicare...