What Affects Patient Loyalty the Most?

What Affects Patient Loyalty the Most?

by Miles Bodzin, D.C. CEO of Cash Practice Systems The definition of ‘Loyal’: Giving or showing firm and constant support or allegiance to a person or institution. Characterized by or showing faithfulness to commitments, vows, allegiance, obligations, etc. We all want...
Do Not Bill For ROFs (Reports of Findings)

Do Not Bill For ROFs (Reports of Findings)

by Marty Kotlar, DC, CPCO, CBCS President of Target Coding Question:  I have been billing code 99212 for my report of findings. I was told to bill this code by my consultant whenever I go over the examination results, x-ray findings, recommendations for care and...
Are Your Spinal Screening Tests Legal?

Are Your Spinal Screening Tests Legal?

by Mario Fucinari DC, DAPMP, CPCO In my role as a compliance officer, practice owner, and consultant, I have seen many actions deemed as “marketing” that may be illegal.  Several years ago, I received a telephone call from a lawyer who wanted to send me personal...
Expand Your Practice with Spinal Decompression Therapy

Expand Your Practice with Spinal Decompression Therapy

by Mark Sanna, DC, ACRB Level II, FICC President & CEO Breakthrough Coaching Spinal decompression therapy provides chiropractors with one of the most effective methods available to treat the acute and chronic pain at the root of the opioid crisis. The typical...
I Just Received a Records Request, What Should I Do?

I Just Received a Records Request, What Should I Do?

by Marty Kotlar, DC, CPCO, CBCS President of Target Coding Question: I just received a letter from an insurance company requesting copies of exams, SOAP notes and financial records on 14 patients. I am concerned…some of my notes are not good and on some dates of...